Making Quality About Citizenship

Sam Sly facilitated a workshop in Plymouth for CQC South West Inspectors keen to learn about improving the inspection of services for people with complex and challenging needs.

Sam, the coordinator for Citizen Network England, centred the workshop around her publication Citizenship A Guide for Providers of Support focusing on how Inspectors can incorporate the concept of Keys – Citizenship for All to drive up standards of inspection.

You can watch her presentation below.