Exploring innovation in human services – December 2016


Inclusion North are proud to announce an exciting workshop for commissioners and providers across the North East and Yorkshire and Humber to explore the importance of innovation in Human Services.

Kate Fulton will facilitate the workshop and share some key learning from her work in Australia and in supporting the development of Citizen Network. This is an international movement committed to sharing innovations that advance people’s citizenship.

Throughout 2016 Citizen Network has been inviting people and organisations to join the network and share their ideas, innovations and approaches. This session will give you an insight into their initial scoping of innovations globally, which will be useful to anyone supporting vulnerable people to achieve citizenship.


  • 16th December – York
  • 19th December – Sunderland

Limited places are available so please book early, email:


tel: 0113 244 4792

Innovations we will explore include:

  • The National Disability Insurance Scheme in Australia
  • Shared Living / Shared Lives
  • Shared Management / Individual Service Funds
  • Changing the culture, practice and structures of organisations with approaches from Holland and beyond
  • Self Management and Self Managed Teams

The workshop is an opportunity to explore what’s being developed elsewhere, what ideas are gaining traction and what are you doing that others could learn from.

There will also be an opportunity to hear about Citizen Network and your potential contribution.

We anticipate the workshop to provide an informal space to share, learn and think together. We will provide a short summary of the workshops for your future reference.


Discussions that will feature on the day include:

  • In Western Australia over 60% of people with an intellectual disability and their families manage some or all of their individual budget.
  • Staff members who form their own roles based on what they are good at have higher productivity outcomes than those with defined job descriptions
  • Research and proactive in supporting older people to direct their supports indicate the kind of assistance they need initially is support to explore their own health and capacity building not how to manage a budget
  • The ‘Uber-isation’ of the human service workforce – are Support Providers suppliers of community organisations?
  • Self managed teams – a phenomenon that is sweeping modern organisations – how can this support people and families looking for support
  • Is it time to ditch management and explore approaches that support people’s autonomy?